Terms and Conditions
- To become a member of the Knotting Hill Wine Club and receive the benefits, you must be 18 years or older.
- By joining you are making a financial commitment to receive four deliveries of wine in total a year.
- By joining the Knotting Hill Wine Club, you are agreeing to receive communication from us, this may be in the form of email, post or telephone.
- You will receive an email a few days before we send the wine. This will enable you to easily change your selection and update your details.
- Once the initial commitment is complete you may cancel in writing at any time. If you cancel before the commitment is fulfilled a cancellation fee of $75.00 applies.
- Your nominated credit card will be debited a few days prior to dispatch. You will be notified by email prior to dispatch of your wine.
- Wine Club shipments are sent every three months from date of registration. Freight charges apply for shipments of less than a dozen bottles, and are subject to change at any time.
- Knotting Hill Vineyard Wines and Australia Post take no responsibility for wine left unattended.
- You are responsible for updating your own contact details and delivery address.
- If any extra freight charges are incurred with recovery of wines sent to an old or incorrect address, this will be the responsibility of the member.
- Please enjoy your wine!
All prices quoted on this site are subject to change without notice due to market fluctuations, changes in duty, GST and other government charges.
If your order includes a product that is not available, we will contact you and provide suggestions on another product as near as possible in style, quality and price.
Whilst every effort is made to ensure that all vintages are current, if the stocked vintage changes before you receive your order, we will contact you to inform you of the change to the vintage and determine if you still want the product.
All wines need to be paid for before they leave the winery.
Payments and Refunds
- Secure Payments can be made via our order online system using Credit Card (MasterCard & Visa) or Debit Card.
- All prices are in $AUD.
- All prices include GST. A Tax Invoice/Receipt will be provided listing GST.
- We do not provide refunds if you simply change your mind or make a wrong decision. Refunds will be given in compliance with consumer rights.
- When purchasing from KNOTTING HILL ESTATE, credit card details are processed by the secure payment gateway via National Australia Bank. Credit Card data is not hosted by KNOTTING HILL ESTATE or NAB after processing.